Online Sneaker Store
Is Stadium Goods Fake or Real?
Why is Stadium Goods Real?
Stadium Goods is an online sneaker store which claims to sell shoes by brands like Nike, Adidas, Reebok and more with a focus on premium sneakers like Air Jordan and Yeezy.
A domain name lookup of the website shows that it was registered on 22nd June 2014. The owner’s details such as name, location and contact information have been hidden using a privacy guard. The domain has been registered till 2027. Therefore, the website is operated anonymously but appears to be a genuine business.
Stadium Goods asserts that it only sells original and unused sneakers. They claim to put heavy emphasis on checking their goods for authenticity before selling them. Their sneakers are sourced through third-party sellers and Stadium Goods sells the shoes at a commission. There is a separate part of the website for people to sell their sneakers. The prices of shoes sold on Stadium Goods seem to be on par with what other sellers are offering on other sites like Amazon.
They have an active social media presence on various channels. The website does not mention any phone number, but they have provided valid email addresses and the addresses of two physical locations in New York. The location seems to be genuine as there are several images and reviews of the store posted by users.
There are 85 reviews on TrustPilot out of which 60% are 1-star reviews. The trend is reversed on Google with a majority of reviews being 5-stars. The number of reviews on Google also far outweighs that of TrustPilot, which means an overall majority of the reviews are positive. This suggests that customers who have ordered online have had a predominantly negative experience while customers who have bought from the store are happy with their purchase.
One of the main complaints is that Stadium Goods’ has an unfair return policy. The website states that return requests have to be made within 3 days of receiving the order, the amount will only be refunded as store credits and 10% will be deducted as a restocking fee.
Other users have complained that they received defective or damaged sneakers which didn’t seem brand-new as advertised. There are even a few negative reviews by sellers saying that their sneakers were rejected without a reason being given. The positive reviews say that they received their order quickly and the products met expectations.
While it does not seem that Stadium Goods is a scam, users who are shopping online are advised to exercise caution. The customers who have visited the physical store vouch that it is an authentic company, but online shoppers have reported many problems. The main issue seems to be the return policy and unless it is improved, Stadium Goods cannot be considered a completely safe option to buy sneakers online.
Customers who are unhappy with the products received stand to lose at least 10% even if their return is accepted. Refunds are in the form of credits which can only be spent on other products on Stadium Goods. Though it is a genuine store, the experience for shoppers is often sub-optimal due to the company’s policies.
How to Get Your Money Back from a Scam
Remember: If something seems too good to be true, it probably is.
Disclaimer: This review is intended for information only and should not be relied on when making financial or business decisions. If you are a website owner and would like to provide clarifications regarding your business and/or website, please get in touch using the Contact Form.