Website Name
shemby.com
Website Type
Makeup and Gift Store
Is Shemby Fake or Real?
Fake
Why Is Shemby Fake?
Shemby is a website that claims to be selling items such as make-up mystery boxes and gift items. Right from the outset, the website seems to be a scam because the highlighted product is a mystery box selling for $10 that apparently contains make-up items worth $200. There is no way that such an offer can be real.
The rest of the website is equally dubious as there are New Year and Valentine’s Day sales being held in April.
The rest of the products are also supposedly being sold at discounts of 50% to 96%. Genuine stores never give such steep discounts. A 96% discount means that the product is basically free.
The prices of the items also seem to be completely random. For example, there is a music box being sold for $29.99 on Shemby that costs less than half the price on Amazon. This is especially surprising when you consider that the products are supposedly being sold at large discounts.
A domain name lookup shows that the website was registered on 17th August 2020 in Guangdong, China. The registrant’s details such as name and contact details have been hidden using a paid service. Therefore, Shemby is being operated anonymously from a high-risk country.
It seems as though all the content on the website has been copied. While the images appear to have been copied from various websites, the text used on the About Us page can also be found on 187 other websites. The list of sites is given at the end of the article.
An IP address analysis of the websites shows that 154 out of 184 (83.7%) sites checked have shared or neighbouring IP addresses. This suggests that Shemby is part of an organized network of Chinese websites.
While testing the checkout process, I found that the PayPal account associated with Shemby is named Weisailing Network Technology Co., Ltd.
A Google search brought up a thread on PayPal forums where several people have complained that they got scammed by different websites which are using Weisailing’s account for transactions.
This is yet another indication that Shemby is part of a network of websites, evidently created with the intention of scamming customers.
Shemby does not seem to have a social media presence. The only contact method provided on the website is an email ID support@shemby.com. This email ID was found to be working when tested. However, the page also has another piece of information that pretty much confirms that Shemby is a scam.
As we can see in the above image, the company information of Vankin Company Ltd. has been provided. The text has been formatted as an image, presumably so that it cannot be detected by search engines.
Vankin Company Limited
4/4a Bloomsbury Square, London, Greater London, England, WC1A 2RP(This is not a returning address)
company number: 12186192
TEL: 442032899821
As we already know that Shemby’s domain name has been registered in China, it is quite obvious that Vankin Company Limited is a shell company. The company registration information also clearly shows that it has Chinese owners.
Moreover, this company has already been found to be operating several shady online stores, such as Tutonce. It may also be connected to the massive Giantbeetech Scam Network.
Unsurprisingly, reviews of Shemby on TrustPilot are overwhelmingly negative. Customers who ordered the make-up mystery box received cheap eye-liners that are worth a minuscule fraction of the price they paid, that too after waiting for a month or two for the package to arrive from China.
There also mentions of Facebook ads, but I could not find any pages. This likely means that Shemby is advertising through proxy pages.
Another major grievance is Shemby’s refusal to provide refunds unless the products are shipped back to China at the customer’s own cost. This is a common trick used by Chinese scammers to avoid giving refund. As the cost of shipping the item back to China will exceed the cost of the item itself, many customers give up and accept their loss.
There is a trick to getting refunds for such a scam via PayPal that I will mention after the conclusion.
Conclusion
It is quite obvious that Shemby is a scam. It is a part of Vankin Company Ltd’s humongous network of scam Chinese online stores.
The first red flag is that Shemby is claiming to sell a make-up mystery box worth $200 for just $10. The site has New Year’s and Valentine’s Day discounts in April and all the prices are marked at discounts upwards of 50% going as high as 96%. No genuine store will give such steep discounts.
Despite the discounts, the prices of some products are more than double the prices of the same products on sites like Amazon. This clearly shows that the prices have been set randomly and the discounts are completely fictional.
The text on the About Us page can be found on at least 187 other websites, all of which may be scams. A large majority of these websites have shared or neighbouring IP addresses, indicating that they are operated by the same owners.
The PayPal account associated with Shemby is called Weisailing Network Technology Co., Ltd. and several customers have complained against it. The customer reviews of Shemby echo the same complaints, such as false advertising, non-delivery and refusal to provide refunds.
It is advisable to avoid shopping on Shemby or any of the related 187 websites, as they all seem to be scams.
Getting a Refund from PayPal
Contact PayPal and demand a full refund. Don’t accept a partial refund citing that the product is not what you ordered and refuse to ship the items back citing that it was never disclosed as being shipped from China.
How this scam generally works is that if you ask where your package is, they will reply asking you to patiently wait and then deliver some low-quality product. Then if you ask for a refund, they will offer a partial one.
For a full refund, they will demand that you ship the product to China at your own cost, which will cost more than the product itself. The trick to getting a full refund is to complain to PayPal that the product is not what you ordered and that the company’s Chinese origin was not disclosed. In fact, there is deliberate deception as the website has a UK address.
Try to contact PayPal via phone so that you can explain the situation directly and clearly to a real person. The chances of getting your money back are much higher that way.
How to Get Your Money Back from a Scam
Remember: If something seems too good to be true, it probably is.
To read about other Ecommerce Scams, click here.
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If you have been the victim of an ecommerce scam, you can take the following steps:
- Lodge a cybercrime complaint online or with the local police office
- File a complaint with the payment portal and ask whether the payment can be reversed
- Leave a negative review on review portals such as Scamadviser, TrustPilot, OnlineThreatAlerts and SiteJabber
- Give a low rating to the website on Web of Trust. You can also install their extension for the same
Disclaimer: This review is intended for information only and should not be relied on when making financial or business decisions. If you are a website owner and would like to provide clarifications regarding your business and/or website, please get in touch using the Contact Form.