Is Mikkel Fake or Real?
Why is Mikkel Fake?
A reader got in touch with me on Twitter to ask whether mikkel.site is genuine. Mikkel is an online store which claims to sell a variety of products such as toys, electronics, fishing gear, TV products and more.
The reader came across Google ads by Mikkel while browsing Gumtree. They found it a bit suspicious that Mikkel is offering TVs at much lower prices than competitors. I found that many of these models were not even available on Amazon UK.
A domain name lookup of Mikkel shows that it was registered on 15th June 2020 in Hanoi, Vietnam. The registrant’s name has not been provided.
All the prices are mentioned in GBP and a UK address is given in the footer. Therefore, Mikkel is pretending to be a UK website even though it has been registered in Vietnam.
At first glance, the website does not seem very convincing as there are weird things going on all over. The content of the website, such as in the Returns & Refunds Policy page is poorly written. The banners seem to be advertising services which are nowhere to be found on the website. There also seems to be placeholder text on them. One of the banners mentions a Gold Membership, which seems quite random.
There is a category called ‘Electricals’ which should actually be ‘Electronics’. The category ‘Smart Home’ is present twice on the navigation bar and only one of these links works.
I compared Mikkel’s prices with Amazon UK. All the prices on Mikkel are lower; even less than half in one case. I am not sure if these products are even sold online in the UK as I could only locate some of them in the USA store of Amazon.
The FAQ section mentions that users can pay by credit card, debit card or PayPal. The site claims to support six card providers. However, when I tested the checkout process, the only payment method offered was credit card, with only four card providers being supported. There was no option to pay by PayPal or debit card.
I entered a dummy card number to check whether the card information is being validated with the card provider. Mikkel accepted the fake card details and the payment went through. I was shown an order confirmation message but I never received an email about the same. This suggests that the Mikkel is phishing for card details of customers.
Mikkel has no social media presence. There are social media logos present in the footer but they don’t link to any company profiles. The contact details provided by Mikkel are an address, an email ID and a phone number. All the details seem to be fake.
The email ID was found to not be working when checked using MailTester. There is no information available for the phone number for TrueCaller and the address could not be located on Google Maps. The Contact Us page has completely different information than what is given in the website footer.
There are almost no customer reviews available for Mikkel. I found a few on OnlineThreatAlerts and only one reviewer actually seems to have placed an order on the website.
It seems highly likely that Mikkel is a scam. The website is low-quality and the prices are quite suspicious. The website is trying to give the impression that the company is based in UK even though the domain is registered in Vietnam. The contact details all seem to be fake. The checkout process does not look secure as it accepted a dummy credit card number, which indicates that Mikkel.site might be stealing card details. It is advisable to not shop at Mikkel, as it seems to be a phishing scam.
Remember: If something seems too good to be true, it probably is.
If you have been the victim of an ecommerce scam, you can take the following steps:
- Lodge a complaint at the National Cyber Crime Reporting Portal
- File a complaint with the payment portal and ask whether the payment can be reversed.
- File a complaint with the Consumer Complaints Forum
- Leave a negative review on review portals such as ScamAdvisor, TrustPilot, OnlineThreatAlerts and SiteJabber
- Report the website to Google using the Suspicious Site Reporter extension for Chrome
- Give a low rating to the website on Web of Trust. You can also install their extension for the same.
Disclaimer: The views expressed in this article are presented as an educated opinion based on facts and evidence. There is no malicious intent or attempt to defame any individual/s or organization/s. If you are a website owner and would like to provide clarifications regarding your business and/or website, please get in touch on firstname.lastname@example.org